Confirmed Service Customer
Well at the beginning I wasn't happy with the service. I had a very difficult time getting through or even a response from my service tech(Heath). The only way I can get any answers was by me going up there every time I wanted an update on my truck he would never reach out. This went on for 7weeks and still no results on my truck. I later found out that tech was gone. I then got introduced to my new service tech (Marcos Esquivel) with in that week I had several calls from him and he kept me up to date with my trucks progress. The following week my truck was done. So what started as a(0) ended with a (10) because of Marcos and would definitely return to this location because of him. Keep up the good work Marcos. Thanks!!
Carlos E.
Austin,
TX
Business Response
Carlos, thank you for your kind review; we are happy to pass along your comments to Marcos here at AutoNation Chevrolet West Austin! Thank you again for choosing AutoNation Chevrolet West Austin and we hope to see you again.
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