Our Reviews
Kathleen M|2018 Chevrolet Equinox
Confirmed Service Customer
5/13/2025
Quality, timely work
5/14/2025
Kathleen, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Austin, TX
Earl W|2021 GMC Acadia
Confirmed Service Customer
5/14/2025
Quick turnaround
5/16/2025
Earl, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
AUSTIN, TX
Conor M|2025 Chevrolet Malibu
Confirmed Sales Customer
5/15/2025
Kory Chopper was great
KORY CHOPPER
5/16/2025
Conor, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Leslie L|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/19/2025
Our purchase was a great experience. The AutoNation team was very professional, and they took great care of us.
GEORGE BALDAUF
5/21/2025
Leslie,thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! We sincerely value your business and look forward to your next visit!
INGLESIDE, TX
Ruben S|2025 Chevrolet Equinox
Confirmed Sales Customer
5/20/2025
Very well. I was greeted, perhaps not at first, but eventually I was assisted. I think that area could use a little work. Overall, I was satisfied once I was given help. I appreciated being shown different vehicles and test driving them. I'm fairly satisfied.
GEORGE BALDAUF
5/21/2025
Ruben, we want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!
AUSTIN, TX
Lambert B|2024 Chevrolet Colorado
Confirmed Service Customer
5/21/2025
Fast service
5/22/2025
Lambert, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
TAYLOR, TX
Lynne T|2023 Chevrolet Tahoe
Confirmed Service Customer
5/22/2025
This is the first time an advisor took the time and talked to me about Maintance. Even though I worked for another brand it made me feel like he cared
5/23/2025
Lynne, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
LAGO VISTA, TX
James W|2023 Chevrolet Corvette
Confirmed Service Customer
5/23/2025
Very professional
5/24/2025
James, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
RIDE TRAIL, TX
Luis T|2025 Chevrolet Traverse
Confirmed Sales Customer
5/26/2025
Scheduled an appointment with Dustin Seiver to test drive a blue Traverse AWD and Dustin was really good explaining the features on the vehicle. We ended up buying a Traverse Z71 which is an upgrade from the one we were looking to buy.
DUSTIN SEIVER
5/27/2025
Luis, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Austin! If you have any further questions, please give us a call. We're always happy to help!
KILLEEN, TX
Alejandro H|2023 Chevrolet Tahoe
Confirmed Service Customer
5/9/2025
Customer service was great
5/11/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
CEDAR PARK, TX
Robert T|2025 Chevrolet Equinox EV
Confirmed Sales Customer
5/10/2025
The entire staff at AutoNation of West Austin was unparalleled in excellence and attention to detail. I bought 2 cars from them : a 2025 Corvette Stingray and a 2025 Chevrolet Equinox EV. They made sure every little detail that I was concerned with was met with understanding and complete efficiency. My cars will last a lifetime thanks to them. Do yourself a favor and go to this dealership for a PERFECT experience, from Sales to Service.
SERGIO SALDANA
5/12/2025
Robert, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Joel N|2023 Chevrolet Bolt EV
Confirmed Service Customer
5/12/2025
Great Job, Loved the Staff
5/14/2025
Joel, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX
John S|2019 Chevrolet Equinox
Confirmed Service Customer
5/18/2025
Bradley Burt kept me informed. He has great Customer Service skills!
5/19/2025
John, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Kirt J|2021 Chevrolet Tahoe
Confirmed Service Customer
5/23/2025
Sam provided excellent service, had great communication and was always informed and helpful
5/24/2025
Kirt, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Lake way, TX
Katharine B|2025 Chevrolet Silverado EV
Confirmed Sales Customer
5/24/2025
Good
JEFF PERATONI
5/26/2025
Katharine, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
AUSTIN, TX
Seunggwan P|2025 Chevrolet Trailblazer
Confirmed Sales Customer
5/26/2025
Nice car and good staffs
KORY CHOPPER
5/27/2025
Your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!
AUSTIN, TX
Eric N|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/26/2025
Kori was helpful and made the experience a breeze
KORY CHOPPER
5/27/2025
Eric, thank you for your kind review; we are happy to pass along your comments to Kori here at AutoNation Chevrolet West Austin! Until the next time we meet, take care!
PFLUGERVILLE, TX
Faustino M|2025 Chevrolet Blazer
Confirmed Service Customer
5/29/2025
Professional experience, very courteous advisor and team.
5/30/2025
Faustino, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEANDER, TX
Kendrick W|2025 Chevrolet Corvette Z06
Confirmed Sales Customer
6/2/2025
Sales and finance team did a phenomenal job and made the entire buying process very easy. I would purchase a vehicle from this dealership again.
WILMER BERROSPI
6/3/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUTTO, TX
Sherry M|2017 Chevrolet Malibu
Confirmed Service Customer
6/3/2025
Love them
6/4/2025
Sherry, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!
SAN ANTONIO, TX
Ronny R|2025 Chevrolet Trailblazer
Confirmed Sales Customer
6/4/2025
This was our 5th new vehicle purchase from this dealership sales was great, However the only downside has been with the 5 day wait for vehicle repair diagnostics recently experienced
DUSTIN SEIVER
6/5/2025
Ronny, thank you for choosing AutoNation Chevrolet West Austin as your first choice for all your automotive needs! We look forward to your next visit! Take care!
AUSTIN, TX
Mark S|2025 Chevrolet Corvette E-Ray
Confirmed Sales Customer
6/4/2025
Smooth, pleasurable, and professional experience. I didn’t expect to buy, but Wilmer made the experience irresistible, and he was able to match my wishes. Great job.
WILMER BERROSPI
6/5/2025
Mark, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Helen E|2023 Chevrolet Camaro
Confirmed Service Customer
6/4/2025
This is now our Chevy store. The staff, especially Bruno, really care about their customers. We had our SS in for a recall and an oil change and it was all done by the exact time Bruno said it would be. They kept in touch by text and email before the appointment letting us know our appt was coming up. OUTSTANDING SERVICE!!!!
6/5/2025
Helen, your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet West Austin and we hope to see you again soon!
AUSTIN, TX
Rubi V|2024 Chevrolet Traverse
Confirmed Service Customer
6/8/2025
Great customer services
6/10/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DEL VALLE, TX
Oscar M|2015 Chevrolet Cruze
Confirmed Service Customer
6/8/2025
Three days after I turned the car in for service mentioning engine misfires, I experienced an engine misfire. This was only on my second attempt in driving the vehicle. I’m disappointed because the advisor stated that the issue was fixed (even mentioning a camshaft & solenoid issue being resolved), but I guess not. And this was after they held the car for twenty days. Yes, twenty days just to give me a car that’s still experiencing issues. Such “amazing” service, I’m very disappointed. I’m giving two stars because they did fix my compressor/AC issue, but not my engine misfires issue, by the looks of it.
6/10/2025
Oscar, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 344-4430 when you have a chance. Thank you, and we look forward to hearing from you.
LEANDER, TX
Juan P|2025 Chevrolet Colorado
Confirmed Sales Customer
6/2/2025
Great team effort and communication between Wilmer and Jonathon to get me the deal and the truck I wanted
WILMER BERROSPI
6/4/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Brian M|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
6/3/2025
Perfect!
WILMER BERROSPI
6/4/2025
Brian, your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet West Austin and we hope to see you again soon!
HEWITT, TX
Melissa B|2025 Chevrolet Equinox
Confirmed Sales Customer
6/4/2025
Patrick was incredibly helpful throughout the entire car-buying process. He took the time to help me find exactly the car I wanted and made sure I felt taken care of every step of the way. There was absolutely no pressure — it genuinely felt like he was on my team, not just trying to make a sale. The whole experience was smooth, and the rest of the staff was friendly and welcoming. I really appreciated how easy and pleasant they made everything.
ALBERT LARRIEU
6/5/2025
Melissa, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
ELGIN, TX
Roy S|2013 Chevrolet Camaro
Confirmed Service Customer
6/9/2025
I brought my car in for regular service on a Friday afternoon. Bruno got me in and out very quickly which I greatly appreciate. Many thanks!
6/10/2025
Roy, we are very happy to have provided you with such a positive experience! We hope to see you soon!
ROUND ROCK, TX
Margaret M|2021 Chevrolet Equinox
Confirmed Service Customer
6/11/2025
They finally got my problem solved
6/12/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Frank M|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/20/2025
The service advisor, Bruno, was excellent. He was very helpful and got my work done quickly. He made sure everything was completed and cleaned up. Great service!
6/23/2025
Frank, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. Thank you again for choosing AutoNation Chevrolet West Austin and we hope to see you again.
AUSTIN, TX
Hannah B|2025 Chevrolet Trax
Confirmed Sales Customer
6/21/2025
This was my first time buying a car and George was so helpful and made it an easy process.
GEORGE BALDAUF
6/23/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEANDER, TX
Wyatt M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/22/2025
My salesman Patrick and the team were very helpful and made the buying process easy and headache free. Real good people at Autonation Chevrolet West Austin!
ALBERT LARRIEU
6/23/2025
Wyatt, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ALICE, TX
Matthew C|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
6/9/2025
Bruno did an excellent job communicating statuses and updates through the repair process
6/10/2025
Matthew, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Amaya Jelia K|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/9/2025
Anthony and John definitely listened to our needs. and helped get us into a car that my husband and I both enjoy driving. Thank you for being so patience and caring throughout the entire process.
ANTHONY WILLIAMS
6/10/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PFLUGERVILLE, TX
Alexander S|2025 Chevrolet Trax
Confirmed Sales Customer
6/13/2025
Out of all the dealers I was researching, Kory Chopper was the most considerate toward my requests. I wanted info and time and he delivered. Wasn’t push with trying to get me to come in. Only asked that I consider working with him when I was ready. This made the entire decision to come to Autonation a no brainer for me.
KORY CHOPPER
6/16/2025
Alexander, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUTTO, TX
Chad G|2025 Chevrolet Suburban
Confirmed Sales Customer
6/16/2025
Excellent experience. Kory was fantastic.
KORY CHOPPER
6/17/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Michael G|2025 Chevrolet Colorado
Confirmed Sales Customer
6/16/2025
Positive from every angle.
CARL BROOKS
6/16/2025
Michael, we are very happy to have provided you with such a positive experience! We hope to see you soon!
AUSTIN, TX
Dusty C|2025 Chevrolet Blazer
Confirmed Service Customer
6/17/2025
Everything went great with our service. I just wish we didn’t have to wait 2 hours for an oil change and a tire rotation. That seemed a little excessive.
6/18/2025
Dusty, we really appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (512) 540-4261 so we can assist you further.
AUSTIN, TX
Bradley D|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/19/2025
Great customer service.
6/20/2025
Bradley, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GEORGETOWN, TX
Alan W|2025 Chevrolet Corvette
Confirmed Sales Customer
6/23/2025
Our salesman Sebastian Reyes did an excellent job We stopped by to visit with the GM Dan Lewis and were not planning on buying another C8 Corvette, unless it was a convertible and AUTONATION had a convertible that we liked and the rest is history
SEBASTIAN REYES
6/24/2025
Alan, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
John H|2025 Chevrolet Tahoe
Confirmed Sales Customer
6/23/2025
My alesman Patrick was the best....he worked so hard to ensure my experience was a good one.
ALBERT LARRIEU
6/24/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!
AUSTIN, TX
Paul C|2024 Chevrolet Tahoe
Confirmed Service Customer
6/26/2025
Very professional easy to talk to did a super job
6/27/2025
Paul, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
AUSTIN, TX
Kim T|2023 Chevrolet Blazer
Confirmed Service Customer
6/27/2025
My appointment was at 2:15, I walked out at 4:25. What’s the point in having an appointment?
6/30/2025
Kim, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (512) 344-4430 to discuss your concerns, as your satisfaction is of utmost importance to us.
Austin, TX
Kristen P|2022 Chevrolet Tahoe
Confirmed Service Customer
6/29/2025
Having to have the vehicle there 4-5 days for diagnostic evaluation. Total time vehicle there 8 days. Only to get it back and less than 24 hours SAME issue returns. Very frustrating. Still waiting to hear next steps.
6/30/2025
Kristen, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (512) 344-4430 so we can make your experience a positive one.
LIBERTY HILL, TX
Margaret R|2025 Chevrolet Trax
Confirmed Sales Customer
6/30/2025
Dustin took great care of us. He really took the time to listen to our situation and worked hard to reach our goals. Can’t say enough good about him! The manager on site that day was his perfect compliment, as well.
DUSTIN SEIVER
7/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CEDAR PARK, TX
Gino R|2025 Chevrolet Colorado
Confirmed Sales Customer
6/30/2025
The honesty and friendship was repeated as this was my third experience here. It was fair and fun. Carl and Sean worked together to ensure I was taken care of as well as Dan. Laura in finance was very helpful and easy to work with.
CARL BROOKS
7/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!
GEORGETOWN, TX
Charles M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/1/2025
Everything was great my truck was fixed. Everyone there was nice and friendly,
7/2/2025
We are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
LEANDER, TX
Lok L|2025 Chevrolet Trax
Confirmed Sales Customer
7/2/2025
Kory Chopper is helpful and he has good understanding on the cars. He explained all the features clearly. I like his service a lot
KORY CHOPPER
7/5/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
AUSTIN, TX
Joe V|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/25/2025
Always a great experience when I get my vehicles serviced. Bruno is top notch!
6/26/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Chevrolet West Austin
LEANDER, TX
Steven C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/26/2025
Both salesman and manager were candid on trade value and pricing. Understood my needs and wishes. No unnecessary "salesmanship".
CARL BROOKS
6/27/2025
Steven, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DRIPPING SPRINGS, TX
Marco G|2025 Chevrolet Trax
Confirmed Sales Customer
6/30/2025
Great job.
WILMER BERROSPI
7/1/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet West Austin and we hope to see you again soon!
CEDAR PARK, TX
Elizabeth P|2025 Chevrolet Corvette E-Ray
Confirmed Service Customer
6/30/2025
I dropped the vehicle off the night before using the after-hours drop box. I received a text confirming it had been checked in, followed shortly by a brief video from the technician inspecting the brake pads and tire tread depth. Not long after that, I got a text letting me know the service was complete. Everything went smoothly. I've been buying from AutoNation for nearly two decades now, and this is exactly the kind of consistent service that keeps me coming back.
7/1/2025
Elizabeth, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
GEORGETOWN, TX
Syed H|2025 Chevrolet Blazer EV
Confirmed Sales Customer
6/30/2025
Great experience when shopping Blazer EV, the staff was very helpful.
JONATHAN MARTINEZ
7/2/2025
Syed, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!
LEANDER, TX
Larry W|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/2/2025
Working with salesman Patrick L. Was great. Once sales manager John got involved it became nothing but a hassle and headache.
ALBERT LARRIEU
7/4/2025
Larry, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (512) 344-4430 at your earliest convenience to discuss how we can turn your experience into a positive one.
ROBSTOWN, TX
Ramon B|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/3/2025
Overall a great experience.
SEBASTIAN REYES
7/6/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Ben W|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/5/2025
Rodrigo was great. Easy to work with.
RODRIGO GABRIELLI
7/7/2025
Ben, thank you for your kind review; we are happy to pass along your comments to Rodrigo here at AutoNation Chevrolet West Austin! We hope to see you soon!
LEANDER, TX
Hector B|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/4/2025
Excellent customer service!
NIZAR ABABNEH
7/7/2025
Hector, thank you so much for your positive comments about AutoNation Chevrolet West Austin! If you have any further questions, please give us a call. We're always happy to help!
BOERNE, TX
Rubi V|2024 Chevrolet Traverse
Confirmed Service Customer
7/8/2025
Great service!
7/9/2025
Rubi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
DEL VALLE, TX
Jose V|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
7/14/2025
Very friendly
KORY CHOPPER
7/15/2025
Jose, your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet West Austin and we hope to see you again soon!
SAN ANTONIO, TX
Derrick L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/16/2025
Quick courteous service!
7/17/2025
Derrick, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
GEORGETOWN, TX
Martin B|2017 Chevrolet Volt
Confirmed Service Customer
7/16/2025
diagnosed and fixed my car quickly.
7/17/2025
Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Tom O|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
7/18/2025
Excellent service and attention from Bruno. He got my truck fixed and on the road in record time and was able to find enough time to send me some pix the tech took of my truck. He’s the best.
7/21/2025
Tom, thanks for your praise and kind comments about Bruno. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
AUSTIN, TX
Debbie J|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/21/2025
Five stars.
7/22/2025
Debbie, thank you for the high star rating! Please don't hesitate to reach out to us if there's anything more we can do!
AUSTIN, TX
Ling Z|2017 Chevrolet Bolt EV
Confirmed Service Customer
7/23/2025
Good as usual
7/25/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet West Austin - Service and we hope to see you again soon!
AUSTIN, TX
Megan P|2023 Chevrolet Trailblazer
Confirmed Service Customer
7/24/2025
Struggled a lot with communication. I was told 2-3 days for my car to be done and heard nothing at all updating me about it. When I called the first time after my car being there for 4 days I was told my service advisor had left the company and was transferred to another advisor on the phone which sent me straight to voicemail. I then had to call back and ask to speak to a person who then told me more info about my car but that it wasn’t ready yet. I was told I would hear first thing the next morning. Of course the next day I heard nothing and mid day I had to spend 30+ minutes calling over and over and over just to talk to a service advisor. I got hung up on, sent to voicemail, calls dropped, etc before I finally talked to someone. It was extremely frustrating and stressful to have such a severe lack of communication.
7/25/2025
Megan, thank you for taking the time to leave us feedback about your experience with us. Here at AutoNation Chevrolet West Austin, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (512) 344-4430 to discuss ways we can better serve you in the future.
AUSTIN, TX
James R|2023 Chevrolet Colorado
Confirmed Service Customer
7/7/2025
Purchased my 2023 Colorado almost 2 yrs ago at the end of this month from AutoNation. All my service has been thru the dealership. Taken care of promptly, and especially the amount of software upgrades that have been done so far, vehicles are “rolling computers” now! I stayed informed of progress as i wait for my vehicle!
7/8/2025
James, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Austin! We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX
David L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/7/2025
Disappointed that my 2024 Chevy ZR2 broke down with only 11k miles on it. Towed to AutoNation on a Monday, received a loaner car a few days later while they diagnosed my truck. Bryan kept me updated on the issue but was told no ETA on engine. Once the engine arrived, the tech immediately started on my truck. Completed work in a couple of days.
7/8/2025
David, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Austin! We are always more than happy to assist you if anything else comes up. Take care!
Austin, TX
Rian M|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/8/2025
We had an amazing buying experience with our equinox ev. Wilmer got us and great deal and was very patient and attentive. We also had a great experience with the finance manager who went above and beyond to make sure we felt like we were comfortable with our payments walking out.
WILMER BERROSPI
7/9/2025
Rian, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GEORGETOWN, TX
Zoe H|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/18/2025
It was great!
SEAN GREENWOOD
7/21/2025
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
GIDDINGS, TX
Joseph R|2017 Chevrolet Tahoe
Confirmed Service Customer
7/21/2025
Great service
7/22/2025
Joseph, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
Round Rock, TX
Jeffrey A|2012 Chevrolet Tahoe
Confirmed Service Customer
7/21/2025
Excellent friendly service
7/22/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Duane O|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/29/2025
AutoNation west Austin always takes great care of me every time I go there. Their staff is top notch h!
7/30/2025
Duane, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
MANOR, TX
Andre L|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
8/4/2025
Great customer service
8/5/2025
Andre, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, AutoNation Chevrolet West Austin
AUSTIN, TX
Jacob S|2025 Chevrolet Colorado
Confirmed Sales Customer
8/4/2025
The buying process started out smooth and attentive. It quickly transitioned to being left out of the loop. I was ghosted by my salesperson after asking about the status of my vehicle that had to be serviced before it ever left the lot. The vehicle turned out to be a lemon. Now that I have a different vehicle, I can’t get anyone to answer the phone aside from sales. When I ask to be transferred to the correct department, I’m put on hold, transferred, and then hung up on. How am I supposed to get anything done with my vehicle when nobody can be reached.
SERGIO SALDANA
8/6/2025
Jacob, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
PFLUGERVILLE, TX
Jimmy F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/9/2025
The truck has multiple issues that were not disclosed. I still haven’t even received any of my paperwork from the deal.
8/11/2025
Jimmy, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (512) 344-4430 when you have an opportunity, and we will be more than happy to try and turn your experience around.
PFLUGERVILLE, TX
Sandra S|2020 Chevrolet Traverse
Confirmed Service Customer
8/9/2025
The staff was very nice and the waiting area was clean and attractive.
8/11/2025
Sandra, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JONESTOWN, TX
Charles B|2025 Chevrolet Blazer EV
Confirmed Sales Customer
8/9/2025
worst car buying experience in 45 years of buying
DUSTIN SEIVER
8/11/2025
Charles, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (512) 344-4430 so we can assist you further.
ROUND ROCK, TX
Michael B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/9/2025
Shane was really great at meeting my truck needs and explaining the process!
SHANE BOGARDUS
8/12/2025
Michael, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Rosi R|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/9/2025
It was great working with Shane.
SHANE BOGARDUS
8/12/2025
Rosi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEANDER, TX
David J|2020 Chevrolet Blazer
Confirmed Service Customer
8/1/2025
My appointment was made quickly and easily. My service rep kept me informed as the work progressed, and the work was performed in a timely manner. This dealership always takes good care of me and my vehicle.
8/4/2025
Thanks David! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Joseph B|2025 Chevrolet Corvette
Confirmed Service Customer
8/1/2025
Great experience super fast service and tech was super friendly
8/4/2025
Joseph, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
AUSTIN, TX
Frank C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/1/2025
Everyone's great. Easy to talk to. Gets the job done.
8/4/2025
Frank, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
ROUND ROCK, TX
Darin H|2025 Chevrolet Suburban
Confirmed Sales Customer
8/4/2025
Rodrigo was our sales person. He was fantastic. Very informative never felt pushed. We are very happy with him and the overall experience at your dealership.
RODRIGO GABRIELLI
8/5/2025
Darin, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GEORGETOWN, TX
Todd L|2025 Chevrolet Equinox
Confirmed Service Customer
8/5/2025
I brought my vehicle in for an oil change. It’s first oil change, which was free. Shortly after I left the dealership, my tire sensors went off. I stopped by discount tire and had them checked. All the tires were over inflated. And one of the sensors was damaged by the tech that did the oil change. So I have to return for another visit to have it corrected. My experience with this dealership has not been very good.
8/6/2025
Todd, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (512) 344-4430 so we can make your experience a positive one.
CEDAR PARK, TX
Jennifer W|2017 Chevrolet Suburban
Confirmed Service Customer
8/12/2025
Overall the service was good. However, even with having an appt it always take at least 2 hours for an oil change. Also, to learn that for any transmission work I would have to plan to leave my vehicle there for a month! They need more staff.
8/14/2025
Jennifer, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (512) 344-4430. We look forward to hearing from you.
HUTTO, TX
Gregory L|2025 Chevrolet Traverse
Confirmed Sales Customer
8/12/2025
Shane Bogardus was great to work with. He was knowledgeable and friendly. No pressure at all. He helped us make the decision to purchase the Traverse. The paperwork went smoothly, once we got to that point in the day.
SHANE BOGARDUS
8/14/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROUND ROCK, TX
James L|2020 Chevrolet Tahoe
Confirmed Service Customer
8/9/2025
on time service good job
8/12/2025
James, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Edward O|2025 Chevrolet Traverse
Confirmed Sales Customer
8/10/2025
George our salesmen was great and very knowledgeable of the vehicles we bought. He even checked with us to see if we needed more assistance with all the new controls in each vehicles.
GEORGE BALDAUF
8/12/2025
Edward, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
David S|2025 Chevrolet Corvette Z06
Confirmed Service Customer
8/10/2025
Autonation Chevrolet did a great job on the oil change - completing the task in less than an hour and a half while I waited. No complaints, very happy!
8/12/2025
David, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Justin H|2025 Chevrolet Corvette
Confirmed Sales Customer
8/11/2025
GREAT PROCESS
KORY CHOPPER
8/14/2025
Justin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
WILLS POINT, TX
Lambert B|2024 Chevrolet Colorado
Confirmed Service Customer
8/13/2025
Good price
8/15/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TAYLOR, TX
Derek Y|2019 Chevrolet Trax
Confirmed Service Customer
8/13/2025
Patrick did an amazing job and answered all of our questions. He went above and beyond with taking time to follow up on concerns and inquiries. It was a great experience.
8/15/2025
Derek, thank you for your kind review; we are happy to pass along your comments to Patrick here at AutoNation Chevrolet West Austin! We look forward to your next visit! Take care!
AUSTIN, TX
Carter B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/15/2025
Everything worked as it should, pleasant experience.
KORY CHOPPER
8/17/2025
Carter, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BUCHANAN DAM, TX
Anne L|2025 Chevrolet Trax
Confirmed Sales Customer
8/19/2025
Shane was very outstanding and helped us get into the car we wanted and walked us through the entirety of it. His humbleness character and assurance of a safe and reliable vehicle made us feel more comfortable. His representation and knowledge of the company made us more at ease with the process and made an overwhelming situation super chill! For that we are greatful!
SHANE BOGARDUS
8/20/2025
We're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Linda B|2021 Chevrolet Equinox
Confirmed Service Customer
8/13/2025
I had an appointment at 12 pm. I arrived approximately 5 minutes late. I waited till 12:50 before they took my car into the service area. My car was not finished until 2:50. What is the point of making an appointment if they are not going to get my car in close to the time of my appointment? I called about 8 minutes before I brought my car in and I was told that appointments were available. It seems that 2 hours for an oil change and tire rotation is an extremely long time. I was in your dealership for close to 3 hours! That should not be acceptable! I would like to say your service person whom I dealt with was polite and kind. Your popcorn was also good, especially since I had not planned to be there for almost 3 hours! That popcorn saved my life! Linda Birkhead
8/14/2025
Linda, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (512) 344-4430 to discuss your concerns, as your satisfaction is of utmost importance to us.
AUSTIN, TX
Michelle T|2025 Chevrolet Trax
Confirmed Sales Customer
8/14/2025
Everyone got me the best deal and made my daughter very happy.
ALBERT LARRIEU
8/16/2025
Michelle, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Austin! Please let us know if there is anything else we can do for you; we are more than happy to help!
ROCKDALE, TX
Nelda W|2019 Chevrolet Traverse
Confirmed Service Customer
8/20/2025
I bought my Traverse from AutoNation West Austin. Great service! A few weeks later I used the service department at AutoNation for warranty work. I has the same great experience! The staff was helpful work with & very nice andTreats youl ike family.
8/21/2025
Nelda, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
GEORGETOWN, TX
Gary R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/20/2025
I appreciate how knowledgeable Nizar was about the 1500 that I purchased. The follow up emails/texts are a nice touch also. Something I've never experienced at a dealership. I bypassed several other dealerships, to include one 10 miles from my home, to travel an hour away due to selection, prices, and response from the dealership.
NIZAR ABABNEH
8/21/2025
Gary, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELTON, TX
Jeffrey Z|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/21/2025
George was very patient & helpful!
GEORGE BALDAUF
8/22/2025
Jeffrey, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Lynne T|2023 Chevrolet Tahoe
Confirmed Service Customer
8/23/2025
Patrick made things right and kept us informed thank you
8/25/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
LAGO VISTA, TX
William A|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/26/2025
The only thing that went as promised was getting the radiator replaced same day. Everything else was a mess.
8/26/2025
William, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (512) 344-4430 to discuss your concerns, as your satisfaction is of utmost importance to us.
LEANDER, TX
Robert H|2018 Chevrolet Equinox
Confirmed Service Customer
8/26/2025
Excellent job at fixing one problem, but it is annoying that a Chevrolet dealership can not get a timely delivery of a part. We are still waiting for the repair to be completed.
8/27/2025
Robert, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
AUSTIN, TX
Caitlin B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/26/2025
Get service! Love this dealership!
8/27/2025
Caitlin, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Gautam P|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/1/2025
Salesperson was awesome, helped us on every step. Overall it was a very smooth process.
GEORGE BALDAUF
9/2/2025
Gautam, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROUND ROCK, TX
Luiz Carlos C|2025 Chevrolet Trax
Confirmed Sales Customer
9/1/2025
It was a bad experience. Dealer force you to pay for stuff you didn’t ask and don’t want. The dealer add’s, packages that suppose are already in the car…. The wait to get the financial done it was absurd, more than two hours just to seat with you to start preparing your contract. Car was deliver missing the second key that suppose the person in charge wasn’t there……… Bad experience at all, one of my worst dealers to work with. Lets see what the service level for the car it’s. Next chapter!
JONATHAN MARTINEZ
9/2/2025
Luiz, we regret to hear that you had this experience with us. Here at AutoNation Chevrolet West Austin, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (512) 344-4430 to discuss ways we can better serve you in the future.
AUSTIN, TX
Natasha C|2025 Chevrolet Traverse
Confirmed Sales Customer
9/1/2025
Wilmer and the GM are truly outstanding! Thank you for providing a seamless experience!
SEAN GREENWOOD
9/3/2025
Natasha, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
AUSTIN, TX
Jordan T|2025 Chevrolet Traverse
Confirmed Sales Customer
9/2/2025
Perfect experience from beginning to end honestly made my car buying journey, a wonderful one
NIZAR ABABNEH
9/3/2025
Jordan, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEANDER, TX
Patrice S|2025 Chevrolet Trax
Confirmed Service Customer
8/20/2025
Mr Ty Winn my service provider was very professional and polite and helpful
8/21/2025
Patrice, thank you so much for your positive comments about AutoNation Chevrolet West Austin! We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX
Dale W|2025 Chevrolet Equinox
Confirmed Service Customer
8/22/2025
Excellent and Friendly service. Todd did a Great Job.
8/25/2025
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
AUSTIN, TX
Larry B|2025 Chevrolet Colorado
Confirmed Service Customer
8/25/2025
Service Rep provider great customer service…
8/26/2025
Larry, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
AUSTIN, TX
Kalin K|2025 Chevrolet Corvette Z06
Confirmed Sales Customer
8/25/2025
So friendly and effective sales staff
RODRIGO GABRIELLI
8/26/2025
Kalin, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
KYLE, TX
Carlene S|2020 Chevrolet Traverse
Confirmed Service Customer
8/25/2025
I found that this time having service done and times before, that Auto Nation does a good job and keeps me informed while they are doing it.
8/26/2025
Carlene, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LEANDER, TX
Richard C|2025 Chevrolet Equinox
Confirmed Service Customer
9/1/2025
Great service. Polite, prompt. I was impressed.
9/2/2025
Richard, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, AutoNation Chevrolet West Austin
CEDAR PARK, TX
Matthew S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/7/2025
The experience was great. The scheduled maintenance was completed ahead of schedule.
9/8/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
LEANDER, TX
Georgina C|2026 Chevrolet Equinox
Confirmed Sales Customer
9/8/2025
a good experience everyone was very kind and attentive
NIZAR ABABNEH
9/9/2025
Georgina, we always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
LIBERTY HILL, TX
Olga C|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/8/2025
Thanks for the professionalism and patience. Love my Tahoe and appreciate yall giving me a great value for my trade in. Your team helped me forget my terrible experience with a local competitor, worth the drive from Dallas to Austin.
ALBERT LARRIEU
9/9/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
FRISCO, TX
Phani Bhushan M|2024 Chevrolet Equinox EV
Confirmed Service Customer
9/8/2025
Overall it was great experience. Bryan had checked me in promptly and arranged shuttle service to drop me at work location. He walked me through the inspection report and was courteous
9/8/2025
Phani, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIBERTY HILL, TX
Peggy H|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/10/2025
Price was right, did not take all day to get the car. BUT after the sale.....never got my paperwork. Computer went down so you were going to email it. Still no paperwork. Called "I will get it to you after this customer". Still no paperwork......If I ever get paperwork I would give you a 5 star rating
KORY CHOPPER
9/11/2025
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
COLLEGE STATION, TX
Michelle G|2026 Chevrolet Trax
Confirmed Sales Customer
9/12/2025
Everything went great! Called on Thursday, showed up on Friday and drove away with my new car on Saturday! Thank you, Kory, for making it so seamless, Laura for explaining everything and the GM for being so accommodating!
KORY CHOPPER
9/15/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
MANCHACA, TX
William N|2025 Chevrolet Tahoe
Confirmed Service Customer
9/15/2025
Patrick Gomez provided excellent service
9/16/2025
William, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin - Service. Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Timothy N|2025 Chevrolet Suburban
Confirmed Sales Customer
9/15/2025
We worked with Kory and he did a wonderful job. He was so nice and patient with us. Very happy.
KORY CHOPPER
9/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WEST LAKE HILLS, TX
Billy C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/15/2025
Professional and courteous. Never felt pressured. Upfront and honest from the onset.
KORY CHOPPER
9/16/2025
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
HORSESHOE BAY, TX
Ashley B|2024 Chevrolet Colorado
Confirmed Service Customer
9/16/2025
Fast friendly service
9/17/2025
Ashley, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Michael C|2001 Chevrolet Malibu
Confirmed Service Customer
9/14/2025
I was treated like family
9/16/2025
Michael, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Austin, TX
James R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/15/2025
The salesperson was great. I was impress with his follow thru before I arrived. He answered my questions enough for me to come into the dealership.
KORY CHOPPER
9/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BLANCO, TX
Domingo J|2018 Chevrolet Camaro
Confirmed Service Customer
9/15/2025
Great service and my service adviser was very helpful at repairing my issue
9/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
PFLUGERVILLE, TX
Wendy S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/23/2025
Salesman was wonderful. Not pushy. He listened to what we wanted and he made it happen.
SHANE BOGARDUS
9/24/2025
Wendy, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
LAGO VISTA, TX
Robert M|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/24/2025
Patrick did a fantastic job helping us find the perfect vehicle for my wife. He was patient, professional and went above and beyond to make sure we were happy!
ALBERT LARRIEU
9/25/2025
Robert, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
DRIPPING SPRINGS, TX
Jeremy G|2023 Chevrolet Camaro
Confirmed Service Customer
9/25/2025
Always good service and experience at this location!!
9/27/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Todd O|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/26/2025
The service team was helpful with questions and had my vehicle done in a timely manner
9/29/2025
Todd, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
AUSTIN, TX
Larry B|2025 Chevrolet Colorado
Confirmed Service Customer
9/26/2025
Bryan Burt provided excellent customer service on my visit.
9/29/2025
Larry, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. Thank you again for choosing AutoNation Chevrolet West Austin and we hope to see you again.
AUSTIN, TX
Alvin L|2023 Chevrolet Suburban 1500
Confirmed Service Customer
10/3/2025
I prefer Autonations Chevrolet comparing to Henna Chevrolet. Better services
10/6/2025
Alvin, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
Austin, TX
Cynthia G|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/17/2025
The wait to get our transmission checked took a while, but Bradley stayed in touch the whole time, so we were never left wondering.
9/17/2025
Cynthia, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Benito S|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/23/2025
great experience, our salesman Jonathan Martinez was top notch. our third time buying from AutoNation Chevrolet West Austin.
JONATHAN MARTINEZ
9/24/2025
Benito, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LOCKHART, TX
Joseph F|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/23/2025
Came to look at a Tahoe and was greeted by Wilmer. Wilmer was great to deal with and a very genuine person.
WILMER BERROSPI
9/24/2025
Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Austin! If you have any further questions, please give us a call. We're always happy to help!
ROUND ROCK, TX
Ling Z|2017 Chevrolet Bolt EV
Confirmed Service Customer
9/23/2025
Very pleasant experience as usual. Clean waiting room. Service staff saw me on a conference call, so he didn't interrupt me. Very nice. The small battery changed quicker than I anticipated.
9/24/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
AUSTIN, TX
Nicolas G|2025 Chevrolet Colorado
Confirmed Sales Customer
9/24/2025
Patrick and Jonathan made it the best car buy experience we’ve ever had. Top notch service
ALBERT LARRIEU
9/24/2025
Nicolas, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
AUSTIN, TX
Marily G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/29/2025
Oris was very knowledgeable and helpful. I will be coming back for future services all the way from Elgin Tx.
9/30/2025
Marily, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Austin! We sincerely value your business and look forward to your next visit!
ELGIN, TX
Bibek D|2026 Chevrolet Suburban
Confirmed Sales Customer
9/29/2025
Lots of positive energy and super nice .
JONATHAN MARTINEZ
9/30/2025
Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Anthony G|2021 Chevrolet Colorado
Confirmed Service Customer
10/7/2025
Job was done earlier than I expected. The price was reasonable as well. Thanks.
10/8/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ROUND ROCK, TX
Charles B|2018 GMC 1500 Sierra
Confirmed Service Customer
10/3/2025
Went smooth Everything was communicated and work was completed in a timely manner The representative was very polite and helpful
10/6/2025
We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!
LAGO VISTA, TX
Matthew B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/6/2025
Nizar and Jeff worked a deal I could't pass. Will use again and highly recommend.
NIZAR ABABNEH
10/7/2025
Matthew, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
ROUND ROCK, TX
Gwendolyn P|2025 Chevrolet Trax
Confirmed Service Customer
10/8/2025
Samuel Garrett made my stay there very pleasant
10/10/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
LEANDER, TX
Tom W|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/10/2025
Good communication and service.
10/12/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
Austin, TX
Ricky G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/13/2025
Great experience and atmosphere. Our salesman was knowledgeable and explained everything in detail.
KORY CHOPPER
10/14/2025
Ricky, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GEORGETOWN, TX
Jack G|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/14/2025
Great service, very communicative,.
10/15/2025
Jack, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Austin, TX
Stephanie Y|2025 Chevrolet Malibu
Confirmed Service Customer
10/14/2025
Everyone was so friendly and helpful Ty was very attentive to my needs! Sam the sales guy is awesome
10/15/2025
Thank you! We always love hearing from our customers and are glad you had such a positive experience with us. If you have any questions, please give us a call. We're always happy to help!
AUSTIN, TX
Timothy H|2024 Chevrolet Blazer
Confirmed Service Customer
10/17/2025
Excellent courteous service
10/20/2025
Timothy, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
ROUND ROCK, TX
Clifton M|2025 Chevrolet Malibu
Confirmed Service Customer
10/24/2025
Bryan and the team provided prompt and seamless service, with everything handled efficiently and without any complications on my end.
10/26/2025
Clifton, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Austin - Service! We can't wait to see you again, have a great day.
Hutto, TX
Chris W|2025 Chevrolet Tahoe
Confirmed Service Customer
10/10/2025
Quick service, good communication
10/12/2025
Chris, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Nadine S|2022 Chevrolet Equinox
Confirmed Service Customer
10/13/2025
Great service.
10/14/2025
Nadine, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
AUSTIN, TX
Rubi V|2024 Chevrolet Traverse
Confirmed Service Customer
10/15/2025
All good, except the same brake issue
10/17/2025
We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
DEL VALLE, TX
Jalisa H|2025 Chevrolet Tahoe
Confirmed Sales Customer
10/16/2025
Jonathan did a great job helping with my purchase.
JONATHAN MARTINEZ
10/18/2025
Jalisa, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GEORGETOWN, TX
Lakshminarayana V|2025 Chevrolet Equinox EV
Confirmed Service Customer
10/16/2025
New car flat tyre should not happen. You should cover. At least you should have suggest some package at the deal. Not the one I have now.
10/19/2025
Lakshminarayana, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (512) 344-4430. We look forward to hearing from you.
AUSTIN, TX
Patrick B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/18/2025
They did get my vehicle done in a timely manner, and I did like working with Brian
10/21/2025
Patrick, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEANDER, TX
David P|2025 Chevrolet Colorado
Confirmed Sales Customer
10/24/2025
Very good experience with a salesman named Sebastian. He contacted us from an internet inquiry immediately! We meet him & he helped us make the deal we wanted!
SEBASTIAN REYES
10/26/2025
David, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Christopher L|2025 Chevrolet Colorado
Confirmed Sales Customer
10/25/2025
Friendly, professional and easy to do business with. Fair deal and pleasant negotiating experience.
GEORGE BALDAUF
10/25/2025
Christopher, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Walter M|2022 Chevrolet Trax
Confirmed Service Customer
10/24/2025
The customer service was great.
10/26/2025
Walter, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Pauline B|2018 Chevrolet Traverse
Confirmed Service Customer
10/27/2025
Excellent, professional and timely service rendered by Tyler.
10/27/2025
Pauline, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. Feel free to reach out to us if you need anything. Have a wonderful day.
AUSTIN, TX
Vishwarathreddy M|2025 Chevrolet Blazer EV
Confirmed Sales Customer
10/27/2025
Wilmer helped me get the deal and was very patient to help me with all the information needed.
WILMER BERROSPI
10/27/2025
Vishwarathreddy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
LAGO VISTA, TX
Dora W|2022 Chevrolet Equinox
Confirmed Service Customer
10/30/2025
It was very good
11/2/2025
Dora, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cedar park, TX
David C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/30/2025
My service rep Sam Garrett does an phenomenal job. He is a really good representative for your company. He does what he says he is going to do. I have another truck in your shop now. 5 star service!! Thanks so much!
11/2/2025
David, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SPICEWOOD, TX
Suleyman K|2022 Chevrolet Suburban
Confirmed Service Customer
10/31/2025
they all know what they doing all professional
11/3/2025
Suleyman, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Austin, TX
John T|2023 Chevrolet Suburban 1500
Confirmed Service Customer
11/4/2025
Ty Assistant was good
11/5/2025
John, I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (512) 540-4261 so we can assist you further.
LEANDER, TX
Paul R|2025 Chevrolet Equinox EV
Confirmed Service Customer
11/5/2025
I had a really pleasant experience getting my car serviced. When I arrived at 7:30, I was greeted warmly. The associate was friendly and helpful. I even managed to get some work done while waiting in the lobby. I was worried I’d be there all morning, but thankfully, the service was quick and only took about an hour. Overall, it was a great experience.
11/5/2025
Paul, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Ruth S|2019 Buick Encore
Confirmed Service Customer
10/29/2025
Always polite and professional
11/1/2025
Ruth, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
AUSTIN, TX
Deborah H|2018 Chevrolet Colorado
Confirmed Service Customer
10/30/2025
Timely, efficient
11/2/2025
Deborah, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAGO VISTA, TX
Yashar S|2024 Chevrolet Suburban 1500
Confirmed Service Customer
10/31/2025
Good personals ,quality work !Thank you great job!
10/31/2025
Yashar, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Liberty Hill, TX
Aubrey D|2023 Chevrolet Bolt EV
Confirmed Service Customer
10/31/2025
Friendly demeanor and good work completed in a timely manner, thanks so much!
10/31/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MANOR, TX
Michael T|2026 Chevrolet Corvette Z06
Confirmed Sales Customer
11/3/2025
Nice people and fair prices
BOERNE, TX
Dimitris P|2025 Chevrolet Corvette
Confirmed Sales Customer
11/5/2025
This is my second Vette purchased from this dealer. The first was in 2012, a great experience it was. On this second purchase, The service Dept was first class. I found a huge improvement over the last few years, Service was excellent in that they helped me with the issues that this 2025 stingray had. The sales and Finance dept were horrible. The sales guys kept pressuring me to finance my car inspite of me telling them many times that I will pay cash for my new car, and will not do financing. it was stressful. They kept bringing that up over and over. I should have walked, I walked in there wanting to order a new car, they convinced me to buy one that was on the lot a 2025, after i got the car I had remorse feelings, but I realized it was too late, it was not my intention to buy a 2025, I came in there to order a new 2026 car. I too failed as I should have walked away, the car they sold me had issues. I had asked the sales rep to put the car for diagnostic checks as it had been on the lot a while. He never did. When i was departing, one other person that works there gave me a quick overview of the car and he could not open the hood, it was stuck, I went home eithbthe car and brought the car back on Monday to service check, and they found the battery was low on charge causing a bunch of issues I had reported. I reported all this to the sales team. It was my worst experience on purchasing a car. The sales team never helped, it was the service guys. The finance person just was a pressure person, kind of forcing me to buy extended warranty, and she was terrible to deal with, when a customer say not interested, please back of. I will end up trading this new car in the near future, maybe a year so I can order a car from the factory as I had planned, I did that with my first Vette and it was an excellent experience, your sales and finance team in 2012 were awesome. I wish I did not go with this purchase, I did tell my sales team but it was too late as I drove the car home.
ALBERT LARRIEU
11/6/2025
Dimitris, we are disappointed to learn of your experience here at AutoNation Chevrolet West Austin, but will take this opportunity to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (512) 344-4430.
AUSTIN, TX
Renaud P|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/5/2025
Great experience, painless. Staff were amazing and on point.
GEORGE BALDAUF
11/6/2025
Renaud, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
LLANO, TX
Jnaneswar B|2026 Chevrolet Equinox EV
Confirmed Sales Customer
11/5/2025
A Truly Seamless and Fantastic Leasing Experience at AutoNation Chevrolet West Austin. I cannot recommend AutoNation Chevrolet West Austin enough for anyone in the market for a new car lease! After some frustrating experiences at other dealerships, working with Patrick Larrieu was a breath of fresh air. They made the entire process of leasing a new Chevrolet Equinox EV incredibly easy and stress-free. From the moment I walked in, I felt zero pressure. Patrick was professional, knowledgeable, and genuinely invested in finding the right vehicle and lease terms for my needs, not just making a quick sale. They patiently answered all my questions, explained the details of the residual value and money factor clearly, and ensured I was comfortable with every aspect of the agreement. The efficiency was remarkable. We found the perfect car, negotiated an unbeatable price, and finalized all the paperwork in record time. There were no hidden fees or last-minute surprises, just honesty and transparency throughout the entire transaction. A major highlight was his manager Joshua and Laura's personalized service. That level of service goes above and beyond normal expectations. If you want an honest, fair, and incredibly smooth car leasing experience, this is the place to go. I am absolutely thrilled with my new car and the exceptional service I received. I'll definitely be back for my next lease and will be sending all my friends and family their way! Thank you, Patrick and the entire team at AutoNation Chevrolet West Austin, for such an outstanding experience!
ALBERT LARRIEU
11/6/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Austin! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
James R|2023 Chevrolet Colorado
Confirmed Service Customer
11/7/2025
Purchased a 2023 Colorado July of 23’. No issues till July29 2025, check engine comes on acceleration decreased rpm reved up! Took in to AutoNation on Aug. 29th! Had to wait 3 weeks for even a diagnosis which turned out to be transmission speed control module and wiring harness issue. Only one technician at the dealership who takes care of these issues, parts were ordered, they did not get here till approx Nov.1 or so. Work was done I picked up my truck Wednesday nov. 5th after almost 10 weeks being there. I just find that hard to fathom. Supply chain is royally screwed up, with trade and tariff issues by the current administration. I can relate to that being an architect in the construction industry for over 50 years! My service person was always very responsive to my texts or calls and he ended up texting me status every other day just to let me know where parts order stood. Again a little surprised about a dealership this size have only one person to attend to issues like had. I have driven GM full size Silverados for 25 years before I downsized to this Colorado, I hope it has no other issues as I keep it.
11/9/2025
James, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (512) 344-4430.
AUSTIN, TX
Esmeralda V|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/5/2025
Didn’t take long to get the car of my dreams!!! The salesman was very nice and professional and know what he was selling us.
WILMER BERROSPI
11/6/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
BERTRAM, TX
Edward O|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/14/2025
Samuel was great and the technician that did the oil change was very diligent in noticing the oil leak ( i hope this not going to be the start of a bigger problem ) around the oil pan and brought it up to the service writer, which in turn I was notified about the issue and we scheduled a time to bring it back to have the warranty work done. On thing is I was giving a loner that was not washed, not that I don't appreciate the new vehicle but I had to go and detail it on my way home.
11/9/2025
Edward, we appreciate you taking the time to leave us this feedback. Here at AutoNation Chevrolet West Austin, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (512) 344-4430 to discuss ways we can better serve you in the future.
Austin, TX
Patrick B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/7/2025
Autonation Chevrolet service advisor Brian Burt Communicated the job that was being done on my vehicle and I was completely satisfied without outcome.
11/9/2025
Patrick, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Austin! We sincerely value your business and look forward to your next visit!
LEANDER, TX
Michael L|2018 Chevrolet Cruze
Confirmed Service Customer
11/10/2025
Quick with getting me in and working on the vehicle. Was upfront about time of repair
11/10/2025
Michael, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Digna G|2026 Chevrolet Equinox
Confirmed Sales Customer
11/12/2025
Perfect
JONATHAN MARTINEZ
11/13/2025
Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
AUSTIN, TX
Caitlin D|2024 Chevrolet Trailblazer
Confirmed Service Customer
11/13/2025
Bryan is friendly and helpful. The shuttle home was super convenient!
11/14/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
AUSTIN, TX
Soe W|2020 Chevrolet Corvette
Confirmed Service Customer
11/14/2025
Misleading and Overpriced Transmission Service — Completely Unacceptable I brought my Corvette C8 in for the “Change Transmission Fluid Soon” service, which was clearly listed as “Replace Automatic Transmission Filter and Fluid ($989.83)” when I booked my appointment. Based on that, I expected a full transmission fluid replacement — not just a quick top-off and an external filter swap. After receiving my invoice, I found out that all they did was replace the external transmission filter and add a small amount of fluid (only about one quart, $46.18). Yet they charged me $735.88 in labor and a total of $1,034 for this minimal work. Charging nearly $800 in labor for something so simple is unacceptable and completely unreasonable. Anyone with common sense would never agree to pay that much for such limited work — and the fact that it was never properly explained or clarified before doing the job makes it even worse. This service feels misleading and dishonest. Customers shouldn’t have to dissect invoices to realize they didn’t receive the full service they booked. Transparency and integrity are basic expectations when dealing with a dealership service department, and both were lacking here.
11/16/2025
Soe, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to make this up to you. Please contact our manager at (512) 344-4430 so we can make your experience a positive one.
Austin, TX
Andre L|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
11/14/2025
Great customer service
11/16/2025
Andre, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Linda D|2017 Chevrolet Traverse
Confirmed Service Customer
11/14/2025
Customer service at the dealership was excellent. Customer service with scheduling rep was not as pleasant. I did not receive a loaner car.
11/17/2025
Linda, thank you for taking the time to leave us your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (512) 344-4430.
AUSTIN, TX
Robert G|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/15/2025
Fantastic customer service.
11/17/2025
Robert, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LEANDER, TX
Malcolm W|2025 Chevrolet Tahoe
Confirmed Service Customer
11/17/2025
Very pleasant. Even during the busy period, I was in and out, thank you!
11/18/2025
Malcolm, thank you so much for the positive review! We hope you have a great day!
PFLUGERVILLE, TX
Nicole Z|2021 Chevrolet Corvette
Confirmed Service Customer
11/17/2025
Excellent service
11/18/2025
Nicole, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Point venture, TX
Sandra R|2023 Chevrolet Trailblazer
Confirmed Service Customer
11/17/2025
It was great. Bradly was so helpful as alaways
11/18/2025
Sandra, thank you for your kind review; we are happy to pass along your comments to Bradly here at AutoNation Chevrolet West Austin! Please let us know if there is anything else we can do for you; we are more than happy to help!
AUSTIN, TX
Rosalyn J|2026 Chevrolet Suburban
Confirmed Sales Customer
11/17/2025
Friendly and helpful
SAMIH ALAMEDDINE
11/18/2025
Rosalyn, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CONROE, TX
Lial T|2017 Chevrolet Corvette
Confirmed Service Customer
11/18/2025
Excellent service. Advisor was friendly and helpful.
11/20/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Blake B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/19/2025
It was great for us
11/21/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing AutoNation Chevrolet West Austin and we hope to see you again.
AUSTIN, TX
Jennifer J|2017 Chevrolet Malibu
Confirmed Service Customer
11/21/2025
Great customer service provided by advisor, Patrick.
11/24/2025
We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PFLUGERVILLE, TX
Nathan P|2026 Chevrolet Colorado
Confirmed Sales Customer
11/10/2025
George Baldauf was 'tip-top' from start to finish!
GEORGE BALDAUF
11/11/2025
Nathan, we are very happy to have provided you with such a positive experience! Thank you for choosing AutoNation Chevrolet West Austin and we hope to see you again.
ROUND ROCK, TX
Christina M|2018 Chevrolet Equinox
Confirmed Service Customer
11/11/2025
Service was a little slower than normal.
11/12/2025
Christina, we really appreciate your feedback! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (512) 540-4261.
CEDAR PARK, TX
Maria W|2019 Chevrolet Bolt EV
Confirmed Service Customer
11/16/2025
Samuel answered my questions & was very helpful in my decision making re: necessary repairs. The charges for repair/maintenance services were less than other places who looked at the car.
11/17/2025
Maria, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Joe R|2021 Chevrolet Suburban
Confirmed Service Customer
11/19/2025
I prefer telephone communication with a rep to make appts. The young man who assisted me on the phone to make the appt was a perfect example of excellent customer service. Sam Garrett was my service advisor. He was a perfect example of excellent customer service as well. Very good communication and f/u throughout the service on my vehicle. Thank you.
11/21/2025
Joe, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Austin, TX
Derick M|2023 Chevrolet Corvette
Confirmed Service Customer
11/19/2025
My C8 needed some warranty work as well as some standard maintenance. Samuel and the team were amazing in making sure everything was taken care of. I could not have asked for a better dealership experience. Thank you guys so very much. I really appreciate it.
11/21/2025
Derick, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Pflugerville, TX
Kelsey O|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/24/2025
Makenzie made this one of the best car buying experiences we've ever had. We absolutely love our new Tahoe and will send everyone we know looking for a Chevy to her!
MAKENZIE CANTU
11/25/2025
Kelsey, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
GEORGETOWN, TX
Karen C|2026 Chevrolet Trailblazer
Confirmed Sales Customer
11/24/2025
Everyone was friendly and attentive
KORY CHOPPER
11/25/2025
Karen, thank you for your kind words and this wonderful review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COPPERAS COVE, TX
Jerry G|2019 Chevrolet Cruze
Confirmed Service Customer
11/21/2025
It Was Great 👍
11/24/2025
Jerry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Austin, TX
Caitlin B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/24/2025
Service manager was amazing and very attentive to all we needed.
11/25/2025
Caitlin, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
James M|2023 Chevrolet Equinox
Confirmed Service Customer
11/25/2025
.
11/26/2025
James, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Round rock, TX
Margaret K|2026 Chevrolet Trax
Confirmed Sales Customer
11/26/2025
I had an excellent experience from start to finish. Everyone was friendly and professional.
SEBASTIAN REYES
11/26/2025
Margaret, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Thomas K|2017 Chevrolet Tahoe
Confirmed Service Customer
12/2/2025
Thanks Oris for your help.
12/2/2025
Thomas, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
AUSTIN, TX
Bryan H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
12/3/2025
AutoNation Chevrolet West Austin is top notch and far above the rest. Special shout outs to the exemplary team members I had working for me which are, George Baldauf, Carlo Perez, Josh Reece, John Amador, and Shane Bogardus. Their diligence, hard work, and professionalism is much appreciated. I am extremely pleased with my new truck!! I will definitely refer anyone looking for a new vehicle to AutoNation Chevrolet West Austin.
GEORGE BALDAUF
12/4/2025
Bryan, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GEORGETOWN, TX
Adam A|2020 GMC Yukon XL
Confirmed Service Customer
12/5/2025
Oris did a great job in checking my car in and getting the job done in a reasonable time. He also explained the recommendations and asked if f I would like to get them done. He was friendly, nice and professional.
12/6/2025
Adam, we are very happy to have provided you with such a positive experience! Thank you for choosing AutoNation Chevrolet West Austin and we hope to see you again.
AUSTIN, TX
Iracema H|2017 Chevrolet Malibu
Confirmed Service Customer
12/5/2025
My service advisor bradley burt was exceptional. Great customer service, always ready to help and very courteous.
12/6/2025
Iracema, we are very happy to have provided you with such a positive experience! Thank you for choosing AutoNation Chevrolet West Austin - Service and we hope to see you again.
HOUSTON, TX
Ismely H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/26/2025
Un trato excelente ,muy buena comunicacion con el cliente ,por eso siempre regreso con ellos pues la verda me siento muy complacido con todo.
WILMER BERROSPI
11/27/2025
Ismely, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Robert F|2026 Chevrolet Corvette
Confirmed Sales Customer
11/27/2025
Great
NIZAR ABABNEH
11/28/2025
Robert, we appreciate you taking the time to leave us this feedback. Thank you again for choosing AutoNation Chevrolet West Austin, and we hope to see you again.
AUSTIN, TX
John H|2025 Chevrolet Tahoe
Confirmed Service Customer
12/1/2025
Service advisor was helpful and communicated effectively
12/2/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Mark N|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/3/2025
Ty was on point, friendly, great customer service
12/3/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LEANDER, TX
Paul A|2017 Chevrolet Cruze
Confirmed Service Customer
12/5/2025
My technician was very friendly!
12/6/2025
Paul, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
Austin, TX
Kevin S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/5/2025
A great experience
12/6/2025
Kevin, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
David G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/5/2025
Excellent
12/7/2025
David, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
TAYLOR, TX
Orlin A|2025 Chevrolet Colorado
Confirmed Service Customer
12/12/2025
Excellent
12/12/2025
Orlin, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
AUSTIN, TX
Carol M|2025 Chevrolet Trax
Confirmed Service Customer
12/12/2025
It was a pleasant experience. We were kept informed and it was very timely. Enjoyed the video!
12/13/2025
Carol, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Zebadiah M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/12/2025
I came in describing a transmission shudder under certain conditions. I declined the month-and-a-half wait for a transmission diagnosis and asked for my transmission fluid to be checked/changed, and the shudder is minimal now. After further research, I described "TSB 18-NA-355" and no one acknowledged the systemic issue with the 8L90. I'm pretty confident that is my last Chevy/GM. Oris was otherwise cordial, friendly and helpful.
12/13/2025
Zebadiah, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 344-4430 when you have a chance. Thank you, and we look forward to hearing from you.
GEORGETOWN, TX
Jose G|2016 Chevrolet Tahoe
Confirmed Service Customer
12/5/2025
Set up an appointment for a particular time and car wasn’t done until 2.5 hours later. What’s the purpose of setting the appointment? Staff was friendly and love the video recording offered.
12/6/2025
Jose, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (512) 540-4261.
KYLE, TX
Lisa B|2019 Chevrolet Cruze
Confirmed Service Customer
12/8/2025
You have earned my trust back! This was the easiest most professional experience I have ever had! They did a thorough job, answered one of my questions and provided me with the proof! Thank you, Auto Nation!!
12/8/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
AUSTIN, TX
Bhaskara P|2025 Chevrolet Equinox EV
Confirmed Service Customer
12/8/2025
Good
12/9/2025
We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
ROUND ROCK, TX
James S|2015 Buick LaCrosse
Confirmed Service Customer
12/10/2025
During my recent visit for an oil change and tire rotation, I was informed that I have an oil leak and the tire rotation could not be performed due to swollen lug nuts. Despite my request for an accommodation, the service writer attempted to upsell me new lug nuts instead. Additionally, they recommended brakes and rotors, which was unexpected given that I recently purchased this vehicle eight months ago from another Auto Nation in Plano. While the overall customer service was commendable and prompt, it was disappointing to discover these issues with my car, especially considering that I had only owned it for eight months.
12/11/2025
James, it is disappointing for us to hear that your experience was anything less than great. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. AutoNation Chevrolet West Austin (512) 344-4430
JARRELL, TX
Stephanie F|2026 Chevrolet Trax
Confirmed Sales Customer
12/10/2025
Walked in to get appraisal on my vehicle and walked out with a brand new car!
SHANE BOGARDUS
12/11/2025
Stephanie, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Karen B|2026 Chevrolet Suburban
Confirmed Sales Customer
12/12/2025
Sales people were very helpful and buying experience was pleasant.
MAKENZIE CANTU
12/12/2025
Karen, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MIDLAND, TX
Allison C|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/15/2025
Easy to work with and helpful
ALBERT LARRIEU
12/15/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
AUSTIN, TX
Shomari W|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/15/2025
Everyone was great! The team was patient and willing to help even though we looked at so many different vehicles.
WILMER BERROSPI
12/15/2025
Shomari, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEANDER, TX
Larry B|2026 Chevrolet Equinox
Confirmed Service Customer
12/16/2025
Professional and Technical sound service was provided.
12/17/2025
Larry, we are glad we could help! We hope to be of service to you again in the future. Best wishes, AutoNation Chevrolet West Austin
AUSTIN, TX
Jeffrey P|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/17/2025
Makenzie was awesome. Made the buying experience the best possible. She’s very knowledgeable.
MAKENZIE CANTU
12/17/2025
Jeffrey, thank you so much for your positive comments about AutoNation Chevrolet West Austin! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Danielle R|2026 Chevrolet Equinox
Confirmed Sales Customer
12/18/2025
Shane was super knowledgeable about all models on the lot and made the experience easy and fun. We were helped right away and had a great experience
SHANE BOGARDUS
12/19/2025
Danielle, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CEDAR PARK, TX
Hugo M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/23/2025
Nice job
12/24/2025
Hugo, we really appreciate your positive review! We hope you have a great day!
LEANDER, TX
Mark P|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
12/23/2025
The people were great but it was confusing as to what was agreed to and what I was actually receiving. I still don't know why I didn't get the interest rate my agent said I would and the extra insurance (warranties ?) policies should have been discussed up front so you could see how they would fit into your budget. It took 5 hours of waiting to get the truck cleaned and detailed and when I got home and looked at the engine they never touched it. It looked like anything but a new truck. Eliminate the surprises please.
KORY CHOPPER
12/24/2025
Mark, thank you; we appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (512) 344-4430 when you have a chance. Thank you, and we look forward to hearing from you.
LAGO VISTA, TX
Robert G|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
12/24/2025
Can I say that I actually enjoyed buying a car? In the past I felt like I was sold something. This time I felt like I bought something. Nizar and the entire team went above and beyond to make me and my entire family feel both comfortable and excited to make this purchase. By far and away the very best sales experience I’ve had.
NIZAR ABABNEH
12/24/2025
Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GEORGETOWN, TX
Jose R|2010 Chevrolet Suburban
Confirmed Service Customer
12/14/2025
Was great
12/14/2025
Jose, we really appreciate your positive review! Until the next time we meet, take care!
Georgetown, TX
Gulsum E|2026 Chevrolet Suburban
Confirmed Sales Customer
12/15/2025
felt at home
KORY CHOPPER
12/15/2025
Thank you for the high star rating! We look forward to your next visit! Take care!
PFLUGERVILLE, TX
Paul C|2024 Chevrolet Tahoe
Confirmed Service Customer
12/16/2025
Rey Professional
12/17/2025
Paul, thank you so much for your high rating. We look forward to your next visit! Take care!
AUSTIN, TX
Tony J|2017 Chevrolet Corvette
Confirmed Service Customer
12/16/2025
Sam kept me informed on the progress of my repair. I was given detailed information n the diagnosis. Car was washed and parked where I would not get door dings!!😎
12/18/2025
Tony, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PFLUGERVILLE, TX
Edgar R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/21/2025
Excellent service
12/22/2025
We are very happy to have provided you with such a positive experience! We hope to see you soon!
San Antonio, TX
Marlon M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/22/2025
Customer service was excellent as always; I've been a customer since you were known as Champion Chevrolet.
SEAN GREENWOOD
12/23/2025
Marlon, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!
PFLUGERVILLE, TX
Brett M|2026 Chevrolet Colorado
Confirmed Sales Customer
12/22/2025
Very good buying experience. Sales staff was very helpful. About 3 hour total time from when I entered the store until I completed all transactions.
WILMER BERROSPI
12/23/2025
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
GEORGETOWN, TX
Perry S|2024 Chevrolet Suburban 1500
Confirmed Service Customer
12/23/2025
N/A
12/24/2025
Perry, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
KILLEEN, TX
Jessica C|2025 Chevrolet Trax
Confirmed Service Customer
12/24/2025
Very helpful staff and kept me informed throughout the service appointment.
12/24/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Austin, TX
Pujitha K|2025 Chevrolet Equinox
Confirmed Service Customer
12/26/2025
Sam is a great service advisor. He had helped me out with all my queries and concerns very patiently and diligently
12/26/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
LEANDER, TX
Subash R|2026 Chevrolet Equinox EV
Confirmed Service Customer
12/24/2025
It was so easy. Walked in, told them what i was looking for. test drove some cars very easily. i brought my kids and everyone was very friendly and facilities were great. walked out with a contract and picked up my car as scheduled. 100% five stars Sebastian was top notch and the owner John Amador was also very helpful and friendly. great buying experience.
12/24/2025
Subash, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. Please let us know if there is anything else we can do for you; we are more than happy to help!
AUSTIN, TX
Kevin M|2019 Chevrolet Tahoe
Confirmed Service Customer
12/24/2025
Great service and pricing
12/24/2025
Kevin, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Leander, TX
Daryl G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/24/2025
Easiest auto purchase I've ever made. Everyone was pleasant and efficient.
GEORGE BALDAUF
12/24/2025
Daryl, we appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
CEDAR PARK, TX
Laura M|2025 Chevrolet Colorado
Confirmed Sales Customer
12/26/2025
I was treated with such kindness. I’ve been buying vehicles since 1997 and my experience at this dealership was exceptional. Alfredo, Wilmer, McKenzie, and Laura made my experience extremely memorable.
WILMER BERROSPI
12/26/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
DEL VALLE, TX
Steven L|2018 Chevrolet Malibu
Confirmed Service Customer
12/31/2025
Excellent work for the two days I had to be there. It would be nice to have more techs available to reduce the wait time.
1/1/2026
We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
AUSTIN, TX
James G|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
1/1/2026
Great job, easy to do business with.
SHANE BOGARDUS
1/2/2026
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Calvin H|2026 Chevrolet Trailblazer
Confirmed Sales Customer
1/5/2026
Jonathan was a pleasure to work with! He really wanted to get me the best deal possible.
JONATHAN MARTINEZ
1/6/2026
We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
AUSTIN, TX
Joe R|2021 Chevrolet Suburban
Confirmed Service Customer
1/14/2026
The service rep Sam is 5+ stars!
1/14/2026
Joe, we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Austin, TX
Carter D|2025 Chevrolet Corvette Stingray
Confirmed Service Customer
1/15/2026
We purchased our Corvette April 1, 2025. It had a leak on the floor board of the passenger side. We turned it in for the 2nd time on December 2, 2025?and got it back January 13, 2026. My only complaint is no loaner cars for the first 5 weeks. The service department did a good job of notifying us of the parts needed to stop the leaking. Thanks
1/6/2026
Carter, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
ROUND ROCK, TX
Alvin M|2024 Chevrolet Tahoe
Confirmed Service Customer
1/21/2026
Quick services and friendly staff
1/21/2026
Alvin, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX
Robert D|2023 Chevrolet Colorado
Confirmed Service Customer
1/21/2026
Autonation Northwest Austin does right by its customers. They’re reasonable and take care of any and all problems. I’m 54 Ive bought several vehicles in my life but from here on out I will not do business with another dealership except Autonation.
1/21/2026
Robert, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
austin, TX
Runxin H|2024 Chevrolet Suburban 1500
Confirmed Service Customer
1/21/2026
The dealer is very quick to response and fix my vehicle's recall.
1/21/2026
Runxin, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
CEDAR PARK, TX
Peggy H|2026 Chevrolet Trailblazer
Confirmed Service Customer
1/21/2026
Got it in and out quick
1/21/2026
Peggy, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLLEGE STATION, TX
Roger D|2026 Chevrolet Equinox
Confirmed Sales Customer
12/29/2025
Started great. Little hiccup during negotiation period. Smooth sailing by the end.
MAKENZIE CANTU
12/30/2025
Roger, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PFLUGERVILLE, TX
Laura M|2019 Chevrolet Equinox
Confirmed Service Customer
1/2/2026
I've been traveling from a different city - past several car repair businesses - for years to have the AutoNation service department work on my car. When Samuel became my contact person, that made working with AutoNation even better.
1/2/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cedar park, TX
Patrice S|2025 Chevrolet Trax
Confirmed Service Customer
1/12/2026
My service advisor was very polite and professional and he kept me informed about my vehicle
1/12/2026
Patrice, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. Feel free to reach out to us if you need anything. Have a wonderful day.
AUSTIN, TX
Laura L|2026 Chevrolet Traverse
Confirmed Sales Customer
1/13/2026
transaction was great, had a few things that needed to be addressed, but Patrick took care of it. Thanks for another great deal.
ALBERT LARRIEU
1/14/2026
Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
SINTON, TX
Carly H|2019 Chevrolet Equinox
Confirmed Service Customer
1/14/2026
Great experience!
1/15/2026
Our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
AUSTIN, TX
Michael P|2026 Chevrolet Corvette ZR1
Confirmed Service Customer
1/14/2026
great service
1/15/2026
We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
ROUND ROCK, TX
Debbie C|2019 Chevrolet Equinox
Confirmed Service Customer
1/14/2026
Everything went well
1/15/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PFLUGERVILLE, TX
David W|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/21/2026
Professional, friendly and truly wanting to assist with any issues.
1/22/2026
David, thank you so much for your positive comments about AutoNation Chevrolet West Austin - Service! We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX